We sat down with Lois, Head of Community at StartDock, a community-driven co-working space in Amsterdam and Rotterdam, to talk about her team's experience using Quan to uncover ways to make their great company culture even better. Through Quan's holistic well-being assessment, time management was flagged in their first team assessment cycle as one of their team's biggest well-being risks. Thanks to this data, they were able to talk about this topic in their quarterly Team Well-Being Retro and come up with ways to become a more structured person at work.
When time management popped up again in their second quarterly cycle, they were able to identify zoom in on another type of time management that keeps their minds busy: scheduling personal appointments while working full time without having to take too much of your personal time.
Last cycle, we talked about time management and how to become a more structured person at work. This cycle, we decided to zoom in on another type of time management that keeps our minds busy, namely: how to schedule your personal appointments while working full time without having to take too much of your personal time.
Quite a few colleagues were finding it hard to take the freedom to do groceries, go to a hairdresser or work from home while waiting for their new dishwasher to arrive even though managers say it's ok. In their second team well-being retro they talked about talked about what is keeping some colleagues from taking that time, while other colleagues have no problem doing so.
It turned out that colleagues with a hospitality background (working in a bar, hotel etc) have far less experience with this type of flexibility than those who come from office-work backgrounds. In addition, the more senior members of the StartDock clan had more experience making their schedule working for them versus those who joined in the past 12 months.
Lois, who is also responsible for HR at Startdock, shared their conversation approach for the well-being retro, "we asked them; What can we do to make you not only hear what is possible but also feel that you can take some ''time from the boss'' to manage your personal life and keep your free time to do whatever you want? They said that it would be appreciated if the Leadership team would share examples of how they manage their working days and personal affairs."
To further support the message with the whole team, they came up with a video concept in which every leadership member is going to share examples. This video will be presented to every current and future colleague, including interns. It was clear that repetition can be another key for success for building new habits, so they will be focusing on these examples and new examples on a weekly basis.
In addition to the continuous feedback they get from their colleagues, Lois is really looking forward to seeing how these changes impact their team's well-being results in their next Quan assessment cycle. "It's really powerful to have not just anecdotal feedback, but clear data to support (or challenge) our team's well-being story."
StartDock started using Quan in early 2022.